torstai 6. joulukuuta 2012

Office lunch in Mumbai - Dabbawallas

Mumbaikars are not used to take their lunch boxes to the office, neither do they go out for lunch at noon. Instead, they have it delivered straight from home to their work place. This is all done by Dabbawallas, people from the villages who have developed a special supply chain delivering lunch for busy office people from the other side of the city.

How does it work?
  1. Lunch (= dabba) is prepared at home by inhouse cook or wife.
  2. Dabbawallas pick up the dabba from each door step at a certain time.
  3. They transport it the the nearest train station where the dabba is put in the right train for its final destination.
  4. Each dabba box has a code. At the other end another dabbawalla picks up the dabba with the right code and deliveres it in the office.

  All the dabbas received from the train ready to be loaded on the bikes.

 Dabbawallas loading bikes 

  Ready to be delivered!
  
Amazingly, lunch is almost always on time and dabbas don't get mixed or stolen in the train! Check out also the PopUpCity blog, which has a great post about this topic.



Eating at an Indian office is a fun and relaxing experience. No one has sandwiches in front of their PCs like in a certain office I used to work in Brussels. At the FWWB office in Ahmedabad everyone would sit around a big table and discover the content of their lunch boxes, chat, laugh, tell stories and playfully tease each other. Each time people made me taste different delights from their home kitchen. There was always someone who ate the remains of someone else or dipped his roti in someone else's curry.

In another office here in Mumbai food was ordered only for me and still I ended up eating others' Diwali sweets and homemade rice. Lunch here is all about sharing and enjoying!


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